We’d love to hear from you
Attn: ChillBox Returns
2345 Vauxhall Rd, Union, NJ 07083
Whether you have a question about our product(s), our manufacturers, our pricing, or anything else, our team is ready to answer all of your questions.
Due to challenges related to Covid-19, receipt of your order may take a little longer than normal. Kindly trust and be patient as all essential employees (at our warehouse, UPS, USPS and FedEx) are working hard and doing their best to get packages to our customers during these difficult times! Your order will be delivered, but may be delivered later due to local and global restrictions by postal carriers.
Due to these delays we have experienced an overwhelming amount of calls, emails and chats and kindly ask for your patience and trust your order will be delivered. Once your order has been shipped you will receive an email with all your tracking information.
Still Need Help?
If you are looking for more information or need help with your order then our award winning customer service agents are standing by to assist you!
Feel free to email us with any questions
If you have any questions or comments about your order or our product, please email us at Support@ChillBox.com. We will get back to you within 24 hours.